Personal Data Protection

Personal Data Protection Policy

Last updated: November 06, 2025

1. Data Controller

Azerbaijan Visa Center acts as the data controller for the personal data collected through our services. We are committed to processing your personal data in accordance with applicable data protection laws and regulations.

2. Purpose of Processing Personal Data

We process your personal data for the following purposes:

• Processing and managing visa applications
• Verifying applicant identity and eligibility
• Communicating about application status and requirements
• Providing customer support and assistance
• Complying with legal obligations and regulations
• Improving our services and user experience

3. Legal Basis for Processing

We process your personal data based on:

• Your explicit consent
• Legal obligations and requirements
• Legitimate interests in providing our services
• Contractual necessity for visa processing

4. Categories of Personal Data

We process the following categories of personal data:

• Identity information (name, date of birth, nationality)
• Contact details (email, phone, address)
• Travel document information (passport details)
• Application and payment information
• Communication records

5. Data Subject Rights

As a data subject, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period may vary depending on the type of data and applicable laws.

7. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.

8. Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Contact Information

For any questions or requests regarding your personal data, please contact our Data Protection Officer at:
Email: [email protected]
Phone: +994 50 666 20 70